Privacy policy
zenviques ("we", "us", or "our") is committed to protecting your personal data in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other applicable laws of the United Arab Emirates.
1. Data Controller — zenviques is the data controller responsible for your personal data.
2. What Data We Collect
- Name, email address, phone number, and shipping/billing address
- Payment information (processed securely — we do not store card details)
- Order history and browsing behavior on our store
- IP address and device/browser information (via cookies)
3. How We Use Your Data
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to your inquiries and provide customer support
- To improve our website and services
- To send marketing communications (only with your consent)
4. Legal Basis for Processing
- Contract performance – to fulfill your orders
- Legal obligation – to comply with tax and accounting laws
- Legitimate interest – to improve our services and prevent fraud
- Consent – for marketing emails and cookies
5. Data Sharing — We share your data only with trusted third parties necessary to operate our store (e.g., payment processors, shipping carriers, Shopify Inc.). We do not sell your personal data.
6. Data Retention — We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable UAE law.
7. Your Rights — You have the right to access, correct, or delete your personal data; object to or restrict processing; request data portability; and withdraw consent at any time. To exercise your rights, contact us at ea5059285@gmail.com.
8. Cookies — We use cookies to enhance your browsing experience. You can manage cookie preferences through our cookie consent banner.